Privacy Policy

September 26, 2025 overlay services

Privacy Policy

Introduction

Welcome to https://overlay-services.citybestpro.net (hereafter referred to as "Overlay Services," "we," or "our"). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil's Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Personal Data Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this Privacy Policy does not extend to external links or third-party applications/services accessed from our website, which have their own privacy notices governing data collection.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  • Utilizing our applications and services as authorized users.
  • Visiting and interacting with our websites linked to this Privacy Policy.
  • Receiving communications from us via email, phone, or text messages/SMS.

Personal Data Collection

We collect diverse categories of personal data for various legitimate business purposes. The types of information we gather include:

  • Account Information: Details related to user accounts, including usernames and passwords.
  • Payment Information: Data needed for processing transactions, such as cardholder names, credit card numbers, and expiration dates.
  • Financial Information: Records of financial transactions, including bank account details (if provided).
  • Purchase Information: Details about products or services purchased from us, like order history and preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for location-based services and analytics.
  • Location Data: Geographic coordinates captured when users interact with our location-enabled services.
  • Feedback: User comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data obtained from social media platforms when users connect their accounts to our services.
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through direct user input, automated tracking technologies (like cookies and device fingerprinting), and information received from third parties who have permission to share such data.

Cookies

Cookies are small text files stored on your browser that serve various purposes, including:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Used to remember user preferences and settings.
  • Analytics Cookies: Track website usage and performance to enhance user experience.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect user privacy.

Security Measures

Implementing robust security measures is paramount to safeguard your personal data. We employ:

  • Encryption during data transmission and storage to protect sensitive information.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to prevent unauthorized access or breaches.

Children's Privacy

We do not knowingly collect personal data from individuals under 18 years of age. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their children's online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or objecting to the processing of your data.
  • Data portability, allowing you to move your data to another controller.
  • The right not to be subject to automated decision-making or profiling.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at [email protected] or via postal mail at the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or data access/correction, please reach out to us via: